Privacy Policy
BodyLoop is made by Digital Utopia SRL (Romania). It has no accounts and does not ask for your name or email. We do not sell your information, share it for advertising, or track you across other apps or websites. There are no ads.
What stays on your phone
Your weigh-ins, waist and biceps measurements, height, target weight, units, goal, reminders and progress photos are stored on your iPhone. Progress photos are kept inside the app and are not saved to your Photos library. If you allow Apple Health, the app reads your steps, active energy and walking distance to show them; it does not write to Health and does not send this data anywhere. You can export a backup file and import it again at any time. Deleting the app deletes this data.
What leaves your phone, and why
| What | Sent to | Why |
|---|---|---|
| Your messages to the AI coach and its answers | Our server, and OpenAI to write the answers | The coach (Premium). Conversations are kept so you can reopen them; you can delete them in the app. |
| A short summary of your progress, only if you allow it (see below) | Our server, and OpenAI | Personal coach answers |
| Your onboarding answers (for example your goal and gender) | Google Firebase | Understanding who uses the app |
| Usage statistics and crash reports (below) | Google Firebase and our server | Deciding what to fix and build |
| Purchases and subscription status | Apple and RevenueCat | Unlocking Premium |
| Whether the app was installed from an Apple Ads campaign, once per install | Apple, then our server | Knowing whether our App Store ads work |
| Feedback you send from the app, with the email you type | Google Firebase | Answering you |
Personal answers from the AI coach
The coach can use your progress only if you allow it. The app asks once, the first time you open the coach, and you can change your choice at any time in Settings. When it's on, each new message to the coach carries a short summary from BodyLoop: your goal, target weight, units, your first and latest weigh-ins with their dates, weekly averages, waist measurements, your trend and the estimated date for your goal. Settings shows what would be sent. The summary is passed to OpenAI to write that answer and is not stored by us. When it's off, nothing of this is sent and the coach answers in general terms. Photos are never sent.
The coach is an AI. Its answers can be wrong and are not medical advice; see the Terms of Use.
Usage statistics
The app records a few moments, such as opening the app, finishing onboarding, logging a measurement (never its value), opening the paywall, sending a message to the coach (never its text) and your choice about personal coach answers. They are sent with a random ID that iOS creates for our apps on your phone, the app version and your time zone offset. The app never reads your advertising identifier. Our server (Heroku and MongoDB Atlas, United States) keeps the statistics for one year and uses them only in totals. Google Firebase Analytics and Crashlytics collect similar usage data and crash reports under Google's terms.
Legal basis (GDPR)
The coach and purchases: to provide the service you asked for (Art. 6(1)(b)). Personal coach answers: your consent, which you can withdraw in Settings at any time (Art. 6(1)(a) and 9(2)(a)). Statistics, crash reports and onboarding answers: our legitimate interest in keeping the app working and improving it (Art. 6(1)(f)); you can object by writing to us. Transfers to the United States rely on the EU-US Data Privacy Framework or Standard Contractual Clauses.
Your rights
Wherever you live, you can ask us whether we hold information about you, for a copy, or to correct or delete it, free of charge. Because we don't know who you are, tell us the date and approximate time of a conversation or send the feedback email you used, so we can find it. We reply within one month. You can also complain to your data protection authority. California and other US states: we do not sell or share personal information and do no targeted advertising.
Children
BodyLoop is not directed at children under 13, and we don't knowingly collect their information.
Changes
If this policy changes, the new version appears here with a new date. If a change would send something new off your phone, we'll say so in the app first.
Contact
Digital Utopia SRL · contact@digitalutopia.company